happyreturns.comReturns software and reverse logistics for e-commerce merchants

0Solutions ReturnExchange Portal Return Bars Return to your Store Pricing Customers How-to videos Resources Partners Blog Find a Return Bar Book a demo Open MenuSolutions ReturnExchange Portal Return Bars Return to your Store Pricing Customers How-to videos Resources Partners Blog Find a Return Bar Book a demo Open MenuFolder: Solutions Back ReturnExchange Portal Return Bars Return to your Store Pricing Customers How-to videos Resources Partners Blog Find a Return Bar Book a demo CLOSE TO HOME Bigger network = more convenience Our Return Bar network has expanded to nearly 10,000 box-free return locations, with 87% of Americans living within 10 miles of a Return Bar. Read more Source: Internal analysis based on the 2020 Census population figures and Return Bar locations, 2023. Trusted by hundreds of leading e-commerce brands Delight shoppers Box-free, label-free returns at our nationwide network of nearly 10,000 Return Bars have earned us a 93 NPS from hundreds of thousands of happy shoppers. Learn more Save money Compared to mail returns, Return Bar returns are aggregated across merchants and shipped together, resulting in significant savings on shipping alone. Learn more Retain revenue Promote intelligent exchanges based on return reason and available inventory. Learn more Boost sustainability By replacing cardboard with reusable totes, Happy Returns reduces greenhouse gas emissions by 120k lbs for every one million returns.¹ Learn more Why solve returns right now? Nearly all shoppers (95%) said a poor returns experience will make them less likely to buy from a brand again. * IncisivAppriss Retail, 2022 Brands overspend an average of 21% when paying for returns by mail. * Happy Returns, 2020 Over half (52%) of returns are made because of a size issue. * Shopify, 2021 90% of consumers expect companies they buy from to clearly demonstrate their values. * Salesforce, 2020 RETURN BAR NETWORK Box-free, label-free returns that save merchants up to 40% Total savings up to 40% Return Bar returns are aggregated across merchants and shipped together, resulting in significant savings versus shipping by mail. 93 Net Promoter Score Happy Returns has a 93 NPS from hundreds of thousands of shopper survey responses, placing us in the 99th percentile within the retail category. Reduced customer service contacts By initiating refunds at drop off, shoppers don't need to contact your customer service team to check the status of their returns. Cardboard-free returns By replacing cardboard boxes with reusable totes, our customers reduce greenhouse gas emissions by 120k lbs for every million returns. RETURNEXCHANGE PORTAL Automated. Brandable. Flexible. Our best-in-class returns software helps merchants automate returns, raise loyalty, and increase exchange rates with intelligent exchange suggestions based on return reasons and inventory. Learn more Millions of happy shoppers Featured Why returns were ‘a low-grade headache that's become a migraine’ and how some retailers are finding relief Read More → Shein and Forever 21 first to use UPS' Happy Returns cross-brand solution Read More → Shein Shoppers can Now Make Returns at Forever 21 Read More → Happy Returns Lets Shein Shoppers Return Purchases in Forever 21 Stores Read More →The Return Bar locations are key for us. Since implementing Happy Returns, we’ve seen our customer service contact rate drop dramatically ... a reduction of about 80%. ” — Drew Cook, CFOHead of Operations, Pact Sell more, refund less Book a demo Press Sustainability Blog Careers Terms Contact us PRIVACY POLICY Need help? ©2023 Happy...